Helix equipment when subscribing internet service

8+ months of waiting for illico 2.0 after it’s first target date, still no date in sight. We are now forced to charge you a $10/month Dry Loop Fee, starting from March, 2022. It’s always a good idea to check the information about the HELIX modem before final payment to the seller. When you sign up for the service, you will be asked to enter the serial number of the Helix box. I guess the offer is targeted to specific adresses / area. There’s good deals to be had at $80-$100 for the modem. The way to go with Vidéotron is to BUY your own equipment. Mortgage Rate Finder Find the best mortgage rates and see what’s available on the market now.

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They are probably trying to sell you stuff or an upgrade. It is possible that you might even need to pay to answer this call, and even if you don’t, it is time out of your day, and your time is valuable. A nice list of the important phone numbers for the Canadian Revenue Agency. Here is a list of the phone numbers of the major financial institutions, government departments, and telecom companies across Canada, to request your information in accessible formats. Please help by adding to our list in the comments section below. This is an older thread, you may not receive a response, and could be reviving an old thread. He was so upset he cancelled with Videotron and went straight to Bell Fibe. Had the same problem with HBO HD, was down for a few days. Videotron does not really care to loose a few angry customers to Bell Fibe TV.

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OTA, FTA, Hulu, Netflix, Cinema Now and NHL Game Centre live will suit me just fine at a fraction of the cost. My landline number is being switched to a VOIP service as we speak. This shouldnt be a shock to anyone when I say Videotron caters to its Francophone customers, but the lack of quality english HD channels is quite significant. Channels like the Western networks, which Bell has been offering since day one, isn’t available and the list goes on. The issues of poor simsubbing is really a bit much, during the baseball playoffs I called 5 times because they simmed over programs that were preempted due to the games running late. More recently I’ve noticed a couple of feeds that were incorrectly simsubbed, wrong channel entirely on a program that was only available, so the viewing was completely lost. Simsubbing on American channels when the last program isn’t quite finished, cutting off the last couple of minutes. Check the image of the offer, it states that he equipment is included, so its a really good deal if you can lower it by buying your own used modem, but I guess its kinda hard to get it once it doesnt appear on the website, right now, only appears the $70 “offer” with equipment included.

  • Rest assured that we are constantly working to offer you the best TV service on the market.
  • Never called to complain despite wanting to and never wrote then am email.
  • 2) Other phone working but with terrible scratchy sound interference.
  • I asked them a few times to at least start an open dialogue with us so that we can be aware of the steps that they are taking to rectify the issues, not once was anything beyond the same pat responses said.

You can actually remove yourself by calling the number back and following the automated prompts. To really stick it to them, call from a pay-phone, doing so costs them an extra $1 or something like that. Accessible communication is critical to enabling independence, and full participation in life. This is dramatically illustrated when you consider important personal information like government documents, banking statements, credit card and wireless bills. 3) English HD offering is poor and the majority of them are from a low-bitrate source.

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Mortgage Calculator Figure out your potential monthly payments and more with our mortgage calculator. Bell makes it a bit difficult to find the number for their service when you need to call them. Not everything can be solved myself, that’s why I want to call you! The master list of National City Bank is a bit hard to find. This phone number provides information for Individuals and Businesses through non-people. We would like to take this opportunity to also remind you that Videotron offers a rich and diverse programming to meet all your entertainment needs. If you find ‘Can Not Find’ or error address, please submit another address using the form in the map, then search again.

My friend switched and yes she complains about the internet not being very good but it is countered by how good the TV is. Videotron, like every other Canadian company it seems, wants to make it a bit difficult to find their telephone number to speak to a real living person. Oh sure, they put the automated service phone number right at the top left of the page, but you have to click another link and scroll down to the bottom to find the page to find it. When i called Videotron to cancel my services, the guy on the line was astonished by my reason for leaving either not a lot of people complain about those issues, or they don’t care anymore and just act surprised. The inaccurate guide, you can’t count on it, changes are made, they may not be updated for months. Say CBC alters a timeslot of a show, Videotron will keep it in the guide for several weeks. If you’re moving from Ebox cable internet to Videotron, they use the same network infrastructure. There have been one or two Videotron outages in the past year, but they would likely affect Ebox customers too. Service that Gen 1 modems are accepted and the price for the next 2 years will be 52+tx.